Hire remote customer service agents from Egypt
Bilingual (English + Arabic) support agents from Egypt, scored on English, empathy and support process. Voice and chat.
- What it costs
- EGP 5,000 (about $100) once per hire. You pay the salary directly; nothing on wages. Pricing
- What you get
- Anonymous profiles with a score for each skill from tasks in the real job, spoken-English scores and a voice intro. ID-checked before you get their contact details.
- If it doesn't work out
- A free replacement within 14 working days. The guarantee
Egyptian support agents work in English and Arabic and can cover US, UK and Gulf hours. Every candidate does a skills interview built from real support situations (an upset customer, finding the problem, closing the call) and is scored on what matters for support: English, empathy and tone, and support process.
Why hire through Hire Now
Bilingual coverage
Candidates are native Arabic speakers working in English, useful if you serve customers across MENA and the Gulf.
Empathy-scored
We score how candidates handle frustrated-customer scenarios, not just what's on a CV.
Free replacement
If the agent isn't a fit within 14 working days, we replace them free.
Frequently asked
How much do customer service agents from Egypt cost?
- Our pay guidance for full-time support is $450–$900/month for phone support and $400–$800/month for chat and email. You set the final salary in the offer.
Can they cover EU or US business hours?
- Yes. Egypt is GMT+2/+3 so EU hours are easy and US business hours are doable as evening shifts. Each candidate tells us which US hours they can work.
Do they handle voice, email, and chat?
- Candidates interview either for phone support or for chat and email support, so their scores show how they did on that channel. Ask about the others in your own interview.
How fast do they ramp?
- It depends on your product and knowledge base. The interview checks how they handle real support situations; ask about the tools they've used and ramp time in your own interview.
Ready to hire?
Tell us what you need. A person reads every request and replies personally, with candidates you can listen to or a quick question about the role.
Request candidates