Answer in your own words · about 15–35 seconds
Find the problem
A customer says: "My internet isn't working." Ask three questions to find out what's wrong.
Aim for: Three clear questions, easiest checks first.
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Answer in your own words · about 15–35 seconds
A customer says: "My internet isn't working." Ask three questions to find out what's wrong.
Aim for: Three clear questions, easiest checks first.
Loading…